Glocal Technogolies has the capabilities and expertise to install and manage private branch exchange phone systems. A (PBX) is a telephone exchange that serves a particular business or office.
Some of the features included with our phone systems are the following:
- Auto attendant
- Auto dialing
- Automatic call distributor
- Automated directory services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name)
- Automatic ring back
- Call accounting
- Call Blocking
- Call forwarding on busy or absence
- Call park
- Call pick-up
- Call transfer
- Call waiting
- Camp-on
- Conference call
- Custom greetings
- Customised Abbreviated dialing (Speed Dialing)
- Busy Override
- Direct Inward Dialing
- Direct Inward System Access (DISA) (the ability to access internal features from an outside telephone line)
- Do not disturb (DND)
- Follow-me, also known as find-me: Determines the routing of incoming calls. The exchange is configured with a list of numbers for a person. When a call is received for that person, the exchange routes it to each number on the list in turn until either the call is answered or the list is exhausted (at which point the call may be routed to a voice mail system).
- Interactive voice response
- Music on hold
- Night service
- Shared message boxes (where a department can have a shared voicemail box)
- Voice mail
- Voice message broadcasting
- Voice paging (PA system)
- Welcome Message
